About me

Hello, I'm Sharon and welcome to my profile.  I have been a professionally qualified counsellor for 20 years so I want to assure you that you'd be in very safe hands if you wanted to work with me. 

Finding the 'right' counsellor can seem pretty daunting can't it?  However I'm a great believer in going with your instincts so if you want a quick chat on the phone with me first then just fire off an e-mail/send a text to my mobile with your availability and I'll get back in touch. 

I have awareness of the issues surrounding prescribed drug dependency/withdrawal so can work with clients who want to regain control over their relationship with medication as well as help people who want to explore an alternative understanding of (and responses to) emotional distress.  I am also a qualified mediator which enables me to work with couples very effectively.

I usually meet with clients in a ground floor purpose built consulting room in Lichfield, but can also offer either telephone or 'remote video appointments'.  I'm described as very down to earth, friendly and straight-talking but appreciate that I'm not everyone's cup of tea!  So if after finding out what your issues are I may well suggest a better/alternative/more cost effective approach and will do my best to signpost you to another therapist or service as I maintain a comprehensive list of reputable and credible counsellors nearby and their areas of specialities.

When choosing a therapist you may consider location, fees or even because you like the therapist's photo!  Whilst these may be valid reasons, please remember that your choice can have a massive impact (both positive OR negative) on the outcome of your therapy so PLEASE do your homework to feel comfortable and safe with who you choose to spend your money with!  Counselling is a HUGE commitment on many levels so finding the right counsellor may mean you need to travel a bit further afield or perhaps pay that little bit more to get a professional with a solid reputation and years of experience behind them or specific training/experience in the issue you want to explore.

* TIP: If the dates practitioners qualified are not listed on profiles I would STRONGLY encourage you to ask this very valid question as any counsellor worth their weight would be more than happy to share this openly and willingly (and that includes me).

I am extremely passionate about the quality, integrity and professionalism of my service and always welcome feedback to improve standards and practice.

I am also the proprietor of 'The Listening Centre (EAP) Ltd' which was established in 2002 in response to the needs of organisations to provide welfare support and stress management solutions for their employees. We have grown to a team of 30 Affiliate Counsellors covering the entire Central UK Region. Our services includes Occupational Counselling, Workplace Mediation, Critical Incident Support, Training workshops and Executive Coaching. I have extensive experience of working at Board Level in Public and Private sector industries which enables me to apply a holistic view of Corporate demands in the workplace. See www.thelisteningcentre.co.uk for more information.

As an advocate for my profession, in 2017 I also launched a private counselling training centre 'Adept Central Ltd', delivering an educational pathway leading to Counselling Qualifications in Lichfield starting with a Level 2 Award in Effective Listening Skills.  Together with a core team of counselling tutors, support adult learners in their quest to becoming a qualified counsellor. See www.adeptcentral.co.uk

Training, qualifications & experience

I am an Accredited Member of the of the British Association for Counselling and Psychotherapy (www.bacp.co.uk) and am bound by the Ethical Framework for Good Practice in Counselling and Psychotherapy.

Accreditation with the BACP demonstrates to clients, employers and peers, my capacity for independent, competent and ethical practice.  It symbolises my maturity, integrity and gives assurance of the quality in my practice.

The purpose of the BACP Ethical Framework is to establish and maintain standards for Counsellors who are members of BACP, and to inform and protect people/organisations that use my services.


  • Certificate in Counselling Skills 1998
  • Certificate in Counselling Theory 1999
  • Advanced Diploma in Counselling 2002
  • Cert & Guilds Teaching Certificate 2005
  • Certificate in Workplace Mediation 2013
  • Diploma in Cognitive Behavioural Therapy 2016


  • Volunteer Counsellor: Banners Gate Counselling Centre 2001 - 2004
  • Private Practitioner: 2002 - present
  • Counselling Course Lecturer for South Staffordshire College: 2005 - 2010
  • Clinical Lead & Case Manager for 30 Affiliate Counsellors - The Listening Centre: 2002 - Present
  • NSPCC School Service Volunteer 2012 - present
  • Director and Tutor: Adept Central  2018 - present

Like all professional practitioners, I regularly attend courses, workshops and seminars for developmental purposes.  A comprehensive list of all the Professional Development Activities/Courses I have attended over the years is readily available upon request.

Member organisations

Registered / Accredited

Registered / Accredited

Being registered/accredited with a professional body means an individual must have achieved a substantial level of training and experience approved by their member organisation.


British Association for Counselling & Psychotherapy

BACP is one of the UK’s largest professional bodies for counselling and psychotherapy. Therapists registered with the Association fall into a number of different membership categories such as Individual Member, Registered Member MBACP and Registered Member MBACP (Accred), each standing for different levels of training and experience. MBACP (Accred) and MBACP (Snr Accred) members have achieved a substantial level of training and experience approved by the Association.

Registered members can be found on the BACP Register, which was the first register to achieve Accredited Voluntary Register status issued by the Professional Standards Authority. Individual Members will have completed an appropriate counselling and/or psychotherapy course and started to practise, but will not appear on the BACP Register until they've progressed to Registered Member MBACP status.

All members are bound by a Code of Ethics & Practice and a Complaints Procedure. Accredited by the Professional Standards Authority.

Accredited register membership

British Association for Counselling & Psychotherapy

Accredited Register Scheme

The Accredited Register Scheme was set up in 2013 by the Department of Health (DoH) as a way to recognise organisations that hold voluntary registers which meet certain standards. These standards are set by the Professional Standards Authority (PSA).

This therapist has indicated that they belong to an Accredited Register.

Areas of counselling I deal with

Other areas of counselling I deal with

Sometimes people come to counselling with a 'presenting issue' which may not be what we end up exploring, so for that reason I don't have a specific area/type of problem that I specialise in.  I am guided by clients as to how to help them in the most effective way possible in the shortest amount of time.

Photos & videos


Concessions offered for

  • Low income
  • Trainee counsellors
  • Unemployed

Additional information

Private clients:

Couples    £75
Individuals £60

Corporate/Occupational Services:

Initial Assessment with report £110
Face-to-face Counselling        £85
Mediation                                £95ph
Corporate Training                  POA
Trauma Care Programme        POA


Monday Tuesday Wednesday Thursday Friday Saturday Sunday

I can usually offer a daytime appointment within 1 week. Unfortunately at the moment I cannot offer evening or weekend appointments.

Further information

I accept self referrals as well as referrals from:

  • Employers
  • Occupational Health Services
  • Private Health Insurances
  • Employee Assistance Programmes
  • GP's
  • Health Professionals
  • Insurance Companies
  • Solicitors

The Listening Centre
Energy House
35 Lombard Street
WS13 6DP

Type of session

In person

Types of client


Key details

Wheelchair user access

Wheelchair user access

Wheelchair-accessible premises should have step-free access for wheelchair users and individuals who are unable to climb stairs. If a Counsellor's premises aren't step-free, they may offer alternative services such as telephone/web-based appointments, home visits, or meeting clients in different location, so you can choose the option that suits you best.

You can contact the Counsellor to discuss the options available.

Under the Equality Act 2010 service providers have a duty to make reasonable adjustments to ensure that individuals with disabilities can access their service. You can read more about reasonable adjustments to help you to access services on the CAB website.