Carol Aitken Verified Professional Verified Professional
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MBACP (Accred) BA, Dip Counselling

About me

I have been an accredited counsellor with the British Association of Counsellors and Psychotherapists and have been working in counselling since 2005. I work with private clients on a one to one basis as well as providing counselling support for a number of Employee Assistance Providers (EAP) and health care organisations such as Bupa and Aviva.

I am particularly interested and specialise in Stress and Anxiety (including panic attacks), Trauma and working with teenagers.

I hold contracts to provide wellbeing assessments to organisations where it is recognised their employees may be vulnerable to secondary or vicarious trauma due to the nature of their role and regularly work with individuals suffering anxiety disorders following road traffic accidents.

Life can be challenging and changes in life are often distressing.  Sometimes clients are not sure what is "wrong" but benefit from a space to explore their difficulties and understand them and this often leads to positive long term change.

I also provide solution focused short-term counselling, using Cognitive Behaviour Therapy techniques.  Clients are often given "homework" between sessions to support them through change. This is similar to coaching program, which consists of six sessions, learning about stress, how to reduce it, introduce coping strategies and learning how to become more effective and resilient in facing challenges.

As well as sessions face to face, I offer sessions by phone or online by Zoom. COVID19 has brought an increased demand in phone and online - where engaging in sessions either by phone or online, please ensure that you are in a space where you can speak freely without being overheard. 

My practice also extends to delivering training in areas such as Mental Health Awareness (often tailored for team managers) Stress Management and Resilience Training both through my my own business and on behalf of organisations.

Training, qualifications & experience

I have enjoyed a range of experience working with a number of organisations since I started working in counselling in 2005 with Cruse Bereavement Care. More recently  I have specialised in working with issues around stress and anxiety, depression and anger management, alongside delivering training for a wide range of organisations such as Edinburgh University, Tay Road Bridge and Royal London.

P Cert in Cognitive Behavioural Therapy and Training
P Cert in Stress Management
Accredited Member of British Association of Counsellors and Psychotherapists
COSCA Diploma In Counselling
BA Management Studies

I am committed to Continuous Professional Development and regularly attend workshops and courses to help me ensure I have skills and knowledge to appropriately support my clients.

Member organisations

Registered / Accredited

Registered / Accredited

Being registered/accredited with a professional body means an individual must have achieved a substantial level of training and experience approved by their member organisation.


British Association for Counselling & Psychotherapy (BACP)

BACP is one of the UK’s leading professional bodies for counselling and psychotherapy with around 60,000 members. The Association has several different categories of membership, including Student Member, Individual Member, Registered Member MBACP, Registered Accredited Member MBACP (Accred) and Senior Registered Accredited Member MBACP (Snr Acccred).

Registered and accredited members are listed on the BACP Register, which shows that they have demonstrated BACP’s recommended standards for training, proficiency and ethical practice. The BACP Register was the first register of psychological therapists to be accredited by the Professional Standards Authority (PSA).

Accredited and senior accredited membership are voluntary categories for members who choose to undertake a rigorous application and assessment process to demonstrate additional standards around practice, training and supervision.

Individual members will have completed an appropriate counselling or psychotherapy course and started to practise, but they won’t appear on the BACP Register until they've demonstrated that they meet the standards for registration. Student members are still in the process of completing their training.

All members are bound by the BACP Ethical Framework and a Professional Conduct Procedure.

Accredited register membership

British Association for Counselling & Psychotherapy

Accredited Register Scheme

The Accredited Register Scheme was set up in 2013 by the Department of Health (DoH) as a way to recognise organisations that hold voluntary registers which meet certain standards. These standards are set by the Professional Standards Authority (PSA).

This therapist has indicated that they belong to an Accredited Register.

British Association for Counselling & Psychotherapy

Other areas of counselling I deal with

I offer workshops locally in Stress management and wellbeing and am particularly passionate about this type of work. Clients who suffer from panic attacks often achieve a significant improvement in 3-5 sessions, often these are spaced on a fortnightly basis to allow coping strategies to become comfortable and achieve the benefits in an affordable manner.


£48.00 per session
Free initial in-person session

Concessions offered for

  • Students

Health Insurance/EAP

  • BUPA
  • Health Assured
  • Aviva

Additional information

I offer an initial assessment session for £25 to allow us to get to know each other, and decide whether we’d like to work together.  Payments can be made in cash or by bank transfer. Thereafter each session cost is £48 and is payable by cheque, cash or bank transfer.

Each session will last an hour. Often it is not necessary to meet weekly, where we meet less frequently you may be given "homework" between sessions.  This will support your learning or change over a longer period of time, building your tools and strategies for long term change or adapting to a new way of life.

A reduced fee may be offered for students and in such instances 6 sessions will be offered at the lower rate. Please enquire for details.

When I work

Mon Tue Wed Thu Fri Sat Sun

I generally work with clients on a flexible basis, either attending weekly or fortnightly. Occasionally sessions can be arranged at short notice.

Further information

On behalf on Breast Cancer Care, I facilitate a monthly group in Falkirk for women with secondary breast cancer.  If you are interested in coming to this please contact Breast Cancer Care on 0808 800 6000

I am the recognised trainer for Bereavement for Training for Care, Scotland for the Lothian area.

I trained as a volunteer mentor with Edinburgh Volunteer Centre, supporting people back into work who have been out of work for some time and offer a mentoring service to those who require support with progression in their workplace.

I also provide counselling through health insurance policies such as Aviva and Bupa and receive work in supporting clients recovering from work related and traffic accidents, often working with the effects of trauma and have training in trauma response and attended organisations to provide response.

Livingston, West Lothian, EH54

Type of session

In person

Types of client

Young people
Older adults
Employee Assistance Programme