Susan Clayton Counsellor and Psychotherapist Registered MBACP (Accredited)

Susan Clayton Counsellor and Psychotherapist Registered MBACP (Accredited)


01603 443824 / 07720 251488

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About me

Are you feeling anxious, depressed and in need of emotional support? Counselling can provide an opportunity to share problems with someone who is outside your situation and has the time, skills, and objectivity to listen without getting upset or involved.

How counselling can help. People who come for counselling may have one or more of a wide range of problems. There are times in most peoples lives when they feel worried or depressed, and sometimes feel that they cannot cope anymore, or, just do not know which way to turn. People may feel sad, hurt, angry or even overwhelmed by things that has happened to them in the past, painful or difficult to deal with and anxiety about the future. Others come for counselling as a way of finding and developing their strengths and resources so they can move on with their lives with new insight and understanding and revised coping strategies.

I believe the aim of counselling is to bring insight and perspective by helping clients to explore the causes of their difficulties and to offer support through the process of change that follows

I am an accredited BACP Psychotherapist with over nine years experience of counselling and treating clients for a range of complex psychological issues in clinical and private settings. I gained my accreditation with the BACP in July 2013 and I am on the UK register for Counsellors and Psychotherapists.

Apart from the main Counselling fields i.e Depression, Anxiety and Stress, (please see below a full list of therapies offered) I have excellent experience working in the Drugs and Alcohol field, Bereavement, working with couples, mental health issues, also working with young adults.

In the past I have worked for an Occupational Health and Wellbeing company using my CBT therapeutic approach for PTSD together with other therapies, and in the last 18 months worked for various Wellbeing companies across the country carrying out clinical assessments , telephone and F2F counselling in an EAP setting.

As an Integrative Counsellor I work in a diverse way. Apart from one to one counselling I also offer telephone and online Therapy. I have a current Enhanced DBS and also now registered with the ICO as a data controller- certificate  information available on request

I also hold a Life Coaching Diploma helping clients to build assertiveness and motivation.

Life-coaching: Not only can coaching help you set new goals for yourself, but it can also help you achieve them. Life Coaching can help you overcome your obstacles and so begin to lead a happier life.

Please telephone for more information on my fees and appointment availability.

Training, qualifications & experience

BTEC Professional Diploma in Therapeutic Counselling, BACP Accreditation. I am also qualified in 'Train the Trainer' in the context of IBA (Alcohol) commissioned by the East of England Public Health Directorate .

I Hold Certificates/Diplomas in - Life Coaching, Telephone and Online Counselling, Health and Social care, and Social work. Child Bereavement

In the past I have worked with the local community mental health teams in Essex ( CMHT), West Essex Mind ( IAPT Program), Child Protection, Social services, and with the court process in Harlow and Chelmsford. Essex I have also worked as a children's play therapist in a primary school setting, and as a Bereavement Counsellor for a major London hospice.

Please feel free to contact me and discuss any issues you feel are holding you back and stopping you from leading a more authentic life. Therapy could be the pathway to a new beginning of understanding how to deal with living life on life's terms.

Member organisations

Registered / Accredited


Accredited register membership

Other areas of counselling I deal with

I am qualified in Telephone and Online Counselling

Working/supporting young vulnerable adults 16-18 years

Working in an EAP setting in the private business sector ( Occupational Health and Wellbeing)



£45.00 for a 50 minute session


£55.00 for a 50 minute session


£60.00 for a 60 minute session

Telephone Counselling

£30.00/£45.00 for a 30/60 minute session.

Sliding scale fee is available with proof of benefit, reduced fees for students.


Further information

Website - New Beginnings Counselling Norwich  

Welcome please come along and visit my website for more information.

Maps & Directions

Norwich, NR5

Type of session

Online counselling: Yes
Telephone counselling: Yes
Face to face counselling: Yes
Home visits: No

Practical details

Sign language: Unspecified
Other languages: None


Accessibility information
Wheelchair access: Unspecified


Monday - Friday 9.00am - 8 pm Saturday 9.30am - 2pm

Types of client

Young people
Older adults
Employee Assistance Programme