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Susan Clayton Counsellor and Psychotherapist Registered MBACP (Accredited)

Norwich, Norfolk, NR5
01603 443824 01603 443824 07720 251488 07720 251488 Registered / Accredited

About me

Are you feeling anxious, depressed and in need of emotional support? Counselling can provide an opportunity to share problems with someone who is outside your situation and has the time, skills, and objectivity to listen without getting upset or involved.

How counselling can help. People who come for counselling may have one or more of a wide range of problems. There are times in most peoples lives when they feel worried or depressed, and sometimes feel that they cannot cope anymore, or, just do not know which way to turn. People may feel sad, hurt, angry or even overwhelmed by things that has happened to them in the past, painful or difficult to deal with and anxiety about the future. Others come for counselling as a way of finding and developing their strengths and resources so they can move on with their lives with new insight and understanding and revised coping strategies.

I believe the aim of counselling is to bring insight and perspective by helping clients to explore the causes of their difficulties and to offer support through the process of change that follows

I am an accredited BACP Psychotherapist with over nine years experience of counselling and treating clients for a range of complex psychological issues in clinical and private settings. I gained my accreditation with the BACP in July 2013 and I am on the UK register for Counsellors and Psychotherapists.

Apart from the main Counselling fields i.e Depression, Anxiety and Stress, (please see below a full list of therapies offered) I have excellent experience working in the Drugs and Alcohol field, Bereavement, working with couples, mental health issues, also working with young adults.

In the past I have worked for an Occupational Health and Wellbeing company using my CBT therapeutic approach for PTSD together with other therapies, and in the last 18 months worked for various Wellbeing companies across the country carrying out clinical assessments , telephone and F2F counselling in an EAP setting.

As an Integrative Counsellor I work in a diverse way. Apart from one to one counselling I also offer telephone and online Therapy. I have a current Enhanced DBS and also now registered with the ICO as a data controller- certificate  information available on request

I also hold a Life Coaching Diploma helping clients to build assertiveness and motivation.

Life-coaching: Not only can coaching help you set new goals for yourself, but it can also help you achieve them. Life Coaching can help you overcome your obstacles and so begin to lead a happier life.

Please telephone for more information on my fees and appointment availability.

* since lockdown now work with Zoom and google meet/hangouts/skype as well which is becoming more popular as more people are working from home*.

Training, qualifications & experience

BTEC Professional Diploma in Therapeutic Counselling, BACP Accreditation. I am also qualified in 'Train the Trainer' in the context of IBA (Alcohol) commissioned by the East of England Public Health Directorate .

I Hold Certificates/Diplomas in - Life Coaching, Telephone and Online Counselling, Health and Social care, and Social work. Child Bereavement

In the past I have worked with the local community mental health teams in Essex ( CMHT), West Essex Mind ( IAPT Program), Child Protection, Social services, and with the court process in Harlow and Chelmsford. Essex I have also worked as a children's play therapist in a primary school setting, and as a Bereavement Counsellor for a major London hospice.

Please feel free to contact me and discuss any issues you feel are holding you back and stopping you from leading a more authentic life. Therapy could be the pathway to a new beginning of understanding how to deal with living life on life's terms.

Member organisations

Registered / Accredited

Registered / Accredited

Being registered/accredited with a professional body means an individual must have achieved a substantial level of training and experience approved by their member organisation.


British Association for Counselling & Psychotherapy

BACP is one of the UK’s largest professional bodies for counselling and psychotherapy. Therapists registered with the Association fall into a number of different membership categories such as Individual Member, Registered Member MBACP and Registered Member MBACP (Accred), each standing for different levels of training and experience. MBACP (Accred) and MBACP (Snr Accred) members have achieved a substantial level of training and experience approved by the Association.

Registered members can be found on the BACP Register, which was the first register to achieve Accredited Voluntary Register status issued by the Professional Standards Authority. Individual Members will have completed an appropriate counselling and/or psychotherapy course and started to practise, but will not appear on the BACP Register until they've progressed to Registered Member MBACP status.

All members are bound by a Code of Ethics & Practice and a Complaints Procedure. Accredited by the Professional Standards Authority.

Accredited register membership

British Association for Counselling & Psychotherapy

Accredited Register Scheme

The Accredited Register Scheme was set up in 2013 by the Department of Health (DoH) as a way to recognise organisations that hold voluntary registers which meet certain standards. These standards are set by the Professional Standards Authority (PSA).

This therapist has indicated that they belong to an Accredited Register.

Other areas of counselling I deal with

I am qualified in Telephone and Online Counselling

Working/supporting young vulnerable adults 16-18 years

Working in an EAP setting in the private business sector ( Occupational Health and Wellbeing)

Therapies offered

  • Behavioural therapy
  • Cognitive and behavioural therapies
  • Cognitive behavioural therapy (CBT)
  • Cognitive therapy
  • Couples counselling
  • EMDR
  • Existential therapy
  • Family/systemic therapy
  • Gestalt therapy
  • Group therapy
  • Human Givens psychotherapy
  • Integrative
  • Mindfulness
  • Other therapies
  • Person-centred therapy
  • Play therapy
  • Psychodynamic therapy
  • Psychosexual therapy
  • Solution focused brief therapy



£50.00 for a 50 minute session


£60.00 for a 50 minute session


£65.00 for a 60 minute session

Telephone Counselling

£35.00/£45.00 for a 30/50 minute session.

Sliding scale fee is available with proof of benefit, reduced fees for students.


Further information

Website - New Beginnings Counselling Norwich  

Welcome please come along and visit my website for more information.


Type of session

In person
Home visits

Practical details

Sign language
Other languages None


Wheelchair user access

Wheelchair-accessible premises should have step-free access for wheelchair users and individuals who are unable to climb stairs. If a counsellor's premises aren't step-free, they may offer alternative services such as telephone/web-based appointments, home visits, or meeting clients in different location, so you can choose the option that suits you best.

You can contact the counsellor to discuss the options available.

Under the Equality Act 2010 service providers have a duty to make reasonable adjustments to ensure that individuals with disabilities can access their service. You can read more about reasonable adjustments to help you to access services on the CAB website.

Wheelchair user access

flat surface into hall from a small step


Monday - Friday 9.30am - 7 pm, Saturday 9.30am - 2pm, occasional Sunday mornings 10.30 - 1pm

Types of client

Young people
Older adults
Employee Assistance Programme
Susan Clayton Counsellor and Psychotherapist Registered MBACP (Accredited)

Susan Clayton Counsellor and Psychotherapist Registered MBACP (Accredited)

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01603 443824 01603 443824


07720 251488 07720 251488
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