Justine Hey

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Available for new clients
Available for new clients

This professional is available for new clients.

Bristol BS8 & Berkeley GL13
Available for new clients
Available for new clients

This professional is available for new clients.

About me

I have an approachable and down-to-earth manner and my first aim is to put people at their ease. I am always happy to answer questions by phone or email before you make a decision about booking an appointment.

I have a creative approach to therapy and I find that choosing the right way to help a person express themselves is a huge boost to the therapy. Some people respond well to traditional talking therapy, others find this blocks their feelings and can access their feelings better through writing, using photos or other creative means. I am able to offer both traditional and creative approaches depending on which works best for you.

I have been offering video counselling for the past ten years for UK and international clients.

I have worked with clients from across the spectrum:

  • people who have suffered bereavement and are struggling to enjoy life again;
  • those who are in difficult relationships;
  • people dealing with a major life change, (divorce, parenthood, redundancy...);
  • clients who have a general sense of dissatisfaction or anxiety in their life;
  • those who have self-limiting coping mechanisms such as self-harm, eating disorders; anger management issues or addictions;
  • people who have a mental illness

I am a specialist in helping people to understand self-defeating behaviours, particularly self-harm and suicidality.

I have experience of working with neurodiversity, gender diversity and alternative relationship styles.

The first step is for me to understand the difficulties you are facing and for us to design a bespoke package that will address your needs. This can include:

  • Regular one to one psychotherapy
  • Time limited sessions (often 8-12 sessions)
  • Open-ended therapy
  • Telephone sessions
  • Regular reviews to ensure that your needs are being met

Once we have agreed how our sessions are to be structured I will begin to work with you to deepen our understanding of how you have arrived at this point in your life. We can then begin to negotiate the obstacles you face in order that you can begin to live a fuller life.

Training, qualifications & experience


  • PGC; Integrative Psychotherapy
  • BSc (Hons); Anatomy & Human Biology
  • DipHE; Psychiatric Nursing
  • RN; Registered Nurse (Mental Health)


I have been working in Mental Health care for 30 years. I began my career working as a Psychiatric Nurse and I soon began to specialise in working with people who had suffered trauma, who would often self-harm to help them cope with the intolerable feelings they had been left with. After I helped to set up a specialist service for women who self-harm I began my psychotherapy training.

Like most, I have had my share of ups and downs. My personal history along with my professional experience gives me a breadth of knowledge about what makes people tick, and a compassionate approach for those who are struggling with how they feel.

Member organisations

British Association for Counselling & Psychotherapy (BACP)

BACP is one of the UK’s leading professional bodies for counselling and psychotherapy with around 60,000 members. The Association has several different categories of membership, including Student Member, Individual Member, Registered Member MBACP, Registered Accredited Member MBACP (Accred) and Senior Registered Accredited Member MBACP (Snr Acccred).

Registered and accredited members are listed on the BACP Register, which shows that they have demonstrated BACP’s recommended standards for training, proficiency and ethical practice. The BACP Register was the first register of psychological therapists to be accredited by the Professional Standards Authority (PSA).

Accredited and senior accredited membership are voluntary categories for members who choose to undertake a rigorous application and assessment process to demonstrate additional standards around practice, training and supervision.

Individual members will have completed an appropriate counselling or psychotherapy course and started to practise, but they won’t appear on the BACP Register until they've demonstrated that they meet the standards for registration. Student members are still in the process of completing their training.

All members are bound by the BACP Ethical Framework and a Professional Conduct Procedure.

Accredited register membership

British Association for Counselling & Psychotherapy
Accredited Register Scheme

The Accredited Register Scheme was set up in 2013 by the Department of Health (DoH) as a way to recognise organisations that hold voluntary registers which meet certain standards. These standards are set by the Professional Standards Authority (PSA).

This therapist has indicated that they belong to an Accredited Register.

British Association for Counselling & Psychotherapy

Areas of counselling I deal with

Other areas of counselling I deal with

  • Self Harm
  • Suicide

Photos & videos


£90.00 per session

When I work

I offer daytime and evening appointments Monday to Fridays.

I can usually offer an initial appointment within two weeks.

Bristol, Somerset, BS8

Berkeley, Gloucestershire, GL13

Type of session


Types of client

Young people (13-17)
Adults (25-64)
Older Adults (65+)
Employee Assistance Programme

Key details

DBS check

In England and Wales, the Disclosure and Barring Service (DBS, formerly known as CRB) carry out criminal records checks for individuals working with vulnerable groups, such as children. To find out more, visit gov.uk , or contact this professional directly

Online sessions available. Some BSL but not fluent. Deaf aware.

Online platforms

Justine Hey
Justine Hey