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About us

About Us

FCS talking therapies is part of Faversham Counselling Service Limited and was launched in 1993. Since then, many people have sought and found help with us at our Gatefield Lane Centre, where we provide a valued service both within the local community and beyond.  People have come from all walks of life with a variety of personal, emotional or relationship issues, seeking an impartial, understanding person with whom they can share and explore their feelings.

Faversham Counselling Service is an organisational member of BACP, The British Association for Counselling and Psychotherapy, and works within their ‘Ethical Framework of Good Practice in Counselling and Psychotherapy’. In March 2004 we became an accredited member with BACP and are now one of its authorised ‘Accredited Service’ providers.


The counsellor-client relationship is one in which the service user can feel safe and confident that both the fact and the content of that meeting is kept strictly private and confidential within the Counselling Service.  This is crucial to the trust and integrity of the counselling relationship. Service users are informed at the outset of counselling of the limits of and exceptions to confidentiality.   In exceptional circumstances, where there is genuine cause for serious concern about the safety or interests of service users or about others who may be threatened by unacceptable behaviour, the counsellor is subject to the requirement of law and may take steps as judged necessary to inform appropriate third parties under the following acts –

  • Data Protection Act (2018)
  • Prevention of Terrorism Act (1989)
  • Drug Trafficking Act (1994)
  • Working to Safeguard Children Policy (2006)

Our treatments include:

- Talking Therapies and Psychoeducation

- Relationship Counselling (incl. Couples)

- Guided Self-Help

- Psychodynamic Therapy

- Cognitive Behavioural Therapy (CBT)

- Eye Movement Desensitisation and Reprocessing (EMDR)

- Psychological support for Long Term Health Conditions

- Free Online Mindfulness

- Telephone counselling

- Group sessions

Training, qualifications & experience

The Counsellors and Therapists ………

All counsellors at the service are very experienced and have been trained to a high standard with a recognised training body.  During their training counsellors have undergone their own experience of therapy and personal development.  All counsellors at FCS are registered members of the BACP, (The British Association for Counselling and Psychotherapy), or UKCP (United Kingdom Council of Psychotherapists).  All counsellors attend professional supervision and are bound by the BACP ‘Ethical Framework for Good Practice in Counselling and Psychotherapy’, which ensures the quality of client care, confidentiality and a first class professional service.

Member organisations *

Registered / Accredited

Registered / Accredited

Being registered/accredited with a professional body means an individual must have achieved a substantial level of training and experience approved by their member organisation.


British Association for Counselling & Psychotherapy

BACP is one of the UK’s largest professional bodies for counselling and psychotherapy. Therapists registered with the Association fall into a number of different membership categories such as Individual Member, Registered Member MBACP and Registered Member MBACP (Accred), each standing for different levels of training and experience. MBACP (Accred) and MBACP (Snr Accred) members have achieved a substantial level of training and experience approved by the Association.

Registered members can be found on the BACP Register, which was the first register to achieve Accredited Voluntary Register status issued by the Professional Standards Authority. Individual Members will have completed an appropriate counselling and/or psychotherapy course and started to practise, but will not appear on the BACP Register until they've progressed to Registered Member MBACP status.

All members are bound by a Code of Ethics & Practice and a Complaints Procedure. Accredited by the Professional Standards Authority.

We have verified that at least one professional at this organisation is registered with the relevant professional body.


Additional information

Fast Access and Free Treatment under the NHS (IAPT) Scheme

Faversham Counselling Service (FCS Talking Therapies) is commissioned by the NHS to provide a free 'Talking Therapies Service' for people living within Swale.  We are also a delivery partner for UMC in the Canterbury & Coastal areas.

This service is completely free to all aged 17 (C4G) and 18 (Swale) years and over.

For those who wish to fund their own counselling or therapy, the fees below are applicable.

Self-Funded Counselling Fees

Counselling fees for self-referred individuals and couples are clearly set out and available upon request or given at the time of the initial enquiry for counselling or further information. Currently, the fees for individuals are seventy-five pounds (£75) assessment/first treatment and sixty pounds (£60) for ongoing sessions; for couples, the cost is eighty-five pounds (£85) for the assessment/first treatment and seventy pounds (£70) for ongoing sessions.

Please visit our website (www.fcstalkingtherapies.org) for more information.


Monday to Friday 9.00am to 8.00pm, Saturday by appointment.

Further information

What is IAPT?

Improving Access to Psychological Therapy (IAPT) is a free talking therapies service for people with common conditions such as anxiety, depression and stress. This service is part of the NHS initiative to involve local qualified mental health providers in the treatment of common psychological disorders that affect us all at some point in our lives.

Our key aims are to:

  • Offer improved, effective and timely access to treatment
  • Include a reduction in symptoms, relief of symptoms for those suffering with anxiety, depression and other common mental health problems.
  • Help those with mild to moderate depression and anxiety to retain employment, return to work or other meaningful activity
  • Help people access other appropriate services

Anyone over 17 (C4G) or 18 (Swale) who is experiencing any of the symptoms below may call this service for help.

  • Anxious
  • Low Mood/Depressed
  • Experiencing feelings of panic or phobia when leaving home
  • Isolated or bereaved
  • Finding it hard to control feelings of worry
  • Feeling Down. Feeling low. Stressed out. Suicidal or Self-harming
  • Experiencing feelings of panic in social situations
  • Experience flashbacks of traumatic events
  • Obsess about your thoughts or get stuck in a repetitive routine
  • Experiencing relationship problems

How to Get an Appointment

Any individual or couple over the age of 17 (C4G) or 18 (Swale) can register with our services. There are four ways you can refer yourself to us:

  • call our office
  • complete the 'Referral Form' page of our website
  • speak with your GP, who can provide a referral on your behalf
  • speak to your local authority support worker, health professional or any other clinical service provider


The Causes of anxiety and depression are complex and may increase as a result of:

•   A stressful life event such as bereavement or relationship breakdown

•   Diagnosis of a chronic or life-threatening illness

•   Being vulnerable to anxiety and depression due to low self-esteem or

     being overly self-critical

•   Having recently given birth, because of hormonal and physical changes

•   Being cut off from family and friends

•   Drinking excessively, using drugs or substance abuse

Effective treatment for anxiety and depression has been identified by the National Institute for Health and Clinical Excellence (NICE).

  • For people with mild anxiety and depression, further assessment is required, usually within two weeks as the patient may recover without intervention. Anti-depressants are not recommended at this stage, but guided self-help, such as computerised cognitive behavioural therapy, should be considered.
  • For people with mild to moderate anxiety and depression, psychological treatments should be considered – mainly cognitive behavioural therapy (CBT), perhaps with antidepressant drugs. Selective serotonin reuptake inhibitors (SSRIs) should be considered over tricyclic antidepressants because of better safety and fewer side effects. Patients should be informed that withdrawal symptoms may occur when stopping, missing a dose or reducing the dose.  
  • For people with severe anxiety and depression, a combination of anti-depressants and individual CBT should be considered as combining the treatments is more effective than using them on their own.

Cognitive behavioural therapy helps you understand your current thoughts and behaviours and how they’re affecting you. It recognises how events in your past may have shaped you but concentrates mostly on how you can change the way you think, feel and behave in the present day. It is the most well-known and best-studied talking treatment for depression and is used to treat all types of depression.

Psychodynamic counselling or Psychotherapy is a form of therapy that focuses on unconscious thoughts and processes as they occur in a patient’s present behaviour. It is also called insight-oriented counselling. In brief, psychodynamic therapy aims to make the patient aware of and understand, the past’s influences on present choices and actions.

Person-Centred or Client-Centred CounsellingPerson-centered therapy (PCT) is also known as person-centered psychotherapy, person-centered counselling,client-centered therapy and Rogerian psychotherapy. PCT is a form of talk psychotherapy developed by the psychologist Carl Rogers in the 1940s and 1950s. The goal of PCT is to provide clients with an opportunity to develop a better sense of self wherein they can realise how their attitudes, feelings and behaviour are being negatively affected. Although this technique has proven to be an effective and popular treatment.

Interpersonal therapy (IPT) is time-limited and structured. Its central idea is that psychological symptoms, such as depressed mood and anxiety, can be understood as a response to current difficulties in relationships and affect the quality of those relationships.

Solution-focused brief therapy promotes positive change rather than dwelling on past problems. Clients are encouraged to focus positively on what they do well and to set goals   and work out how to achieve them.  As little as 3 or 4 sessions may be beneficial.

Interpersonal therapy is sometimes used to treat people with mild to moderate depression.    It originated from the work and theories of 1930's psychiatrist Harry Sullivan who suggested that patients’ interpersonal contact with others might help to shed light on their mental disorders. Interpersonal therapy does not belong to any particular school of psychotherapy   but is based on the experimental work of individual practitioners. The approach is concerned with reducing the symptoms of depression and improving the client's interpersonal interaction with others.

Couples or relationship therapy is sometimes used to treat people with mild to moderate depression where relationship issues are the main factor. Couples will take part in between 16 and 20 sessions spread over four to six months. Relationship counsellors provide a caring and supportive environment to help you find  a way through the difficulties you may be facing. Relationship Counselling can help people and couples with their relationship problems or issues. Relationship counsellors provide a caring and supportive environment to help couples find a greater understanding or a way through the difficulties they are facing within their relationship.

10 Gatefield Lane
ME13 8NX

Type of session

In person

Types of client

Older adults

Key details

Wheelchair user access

Wheelchair user access

Wheelchair-accessible premises should have step-free access for wheelchair users and individuals who are unable to climb stairs. If a counsellor's premises aren't step-free, they may offer alternative services such as telephone/web-based appointments, home visits, or meeting clients in different location, so you can choose the option that suits you best.

You can contact the counsellor to discuss the options available.

Under the Equality Act 2010 service providers have a duty to make reasonable adjustments to ensure that individuals with disabilities can access their service. You can read more about reasonable adjustments to help you to access services on the CAB website.

Additional languages


Faversham Counselling Service

Faversham Counselling Service