Jaquetta Trueman Verified Professional Verified Professional
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BSc. Hons, MBACP Accred. Anxiety, depression, loss

About me

Hi, I'm a BACP accredited counsellor therapist with well over 12 years post qualification experience, working online by Skype or Zoom. I have a compassionate, honest approach, providing a safe and confidential space for you to work through whatever it is that is troubling you. My core approaches are Person-Centred, Gestalt and Existential. This means that I have an integrated approach that does not preach or direct; acknowledges that you are as unique as the next person and therefore treatment is tailored to your specific needs. I will work with you at your pace to support and encourage you to explore different ways of looking at things so that you can make the changes you choose to make to rediscover yourself.

Why online? I work online by Skype or Zoom because all my regular clients have asked to continue online, even though the Covid pandemic is more or less over.  They find it so much more convenient and easy without the need to travel to see me and I want to extend that to you too. Even if you are not very techie, as long as you have a computer or smart phone, I am just a simple clip away once an appointment has been made and I have sent you a link via email.

You may be surprised how simply talking and exploring thoughts and feelings and being truly listened to helps you to see things more clearly, see a different perspective, giving you the opportunity to find a renewed strength and way forward.

Next step: Get in touch at the top of my profile to make a no-obligation first appointment which will give you the opportunity to meet me and ask any questions you may have and discuss the best way forward for you. At the end of this initial session, if you choose to have continuing sessions with me, we can then arrange future weekly times to suit. I generally recommend a minimum of six weekly sessions.

You can talk in confidence about anything that is troubling you either from present life, from the past, or indeed worries about the future. At the moment, the world seems a particularly crazy place that is effecting our lives in so many different ways and many people are seeking help with feelings of anxiety and/or depression.

Invariably, our life and relationships can be affected by significant life events from our past that remain unresolved and have a tendency to come with us into the present, influencing how we read and react to others who are in our lives now. This  can then cause us confusion and emotional pain, knocking confidence, leaving us feeling depressed, full of anxiety and with low self esteem. My aim is to provide you with some tools to alleviate those unhelpful tangled thoughts and feelings, while offering a safe space so that you can feel at ease to talk things through in confidence.

You can contact me by email through this directory by using the link at the top of this page, or phone me on the above number. If you need to leave a message on voicemail, you can be confident that this is only accessible by me so your confidentiality will be secure. 

As a member of the British Association for Counselling and Psychotherapy (BACP), I abide by their Ethical Framework and Guidelines for Good Practice, details of which can be found at www.bacp.co.uk.

Training, qualifications & experience

  • Acceptance and Commitment Therapy Essentials Certificate from the Association for Psychological Therapies (APT)
  • Neuroscience for Clinical Practice: Applying neuroscience for the treatment of trauma, anxiety and stress disorders
  • CPD. Internal Family Systems certificated course with Richard Schwartz & Frank Anderson. Online. 2018
  • CPD. Jung Today. Plenary lectures in London. November 2016
  • BACP Registered Accredited (2012 to current)
  • Mindfulness skills training, Sharpham Trust
  • Cruse Bereavement and Loss training
  • B.Sc. (Hons) Reflective Therapeutic Practice metanoia Institute, London. 2010
  • Foundation Degree in humanistic counselling: Person-Centred, Existential and Gestalt approaches. University of Greenwich. 2008
  • Certificate in Counselling Skills, London Gestalt Centre. 2006

My experience as a counsellor includes

  • Counselling for Surrey & Borders Primary Care Mental Health Trust
  • Providing a counselling service to parents and staff at a cluster of state schools in Hampshire as well as to parents of school age children in Guildford
  • affiliate counsellor for Winchester University Student Services
  • Counselling in private practice and the voluntary sector in Surrey and London before moving down to Devon 10 years ago where I continue in private practice.

Member organisations

Registered / Accredited

Registered / Accredited

Being registered/accredited with a professional body means an individual must have achieved a substantial level of training and experience approved by their member organisation.


British Association for Counselling & Psychotherapy (BACP)

BACP is one of the UK’s leading professional bodies for counselling and psychotherapy with around 60,000 members. The Association has several different categories of membership, including Student Member, Individual Member, Registered Member MBACP, Registered Accredited Member MBACP (Accred) and Senior Registered Accredited Member MBACP (Snr Acccred).

Registered and accredited members are listed on the BACP Register, which shows that they have demonstrated BACP’s recommended standards for training, proficiency and ethical practice. The BACP Register was the first register of psychological therapists to be accredited by the Professional Standards Authority (PSA).

Accredited and senior accredited membership are voluntary categories for members who choose to undertake a rigorous application and assessment process to demonstrate additional standards around practice, training and supervision.

Individual members will have completed an appropriate counselling or psychotherapy course and started to practise, but they won’t appear on the BACP Register until they've demonstrated that they meet the standards for registration. Student members are still in the process of completing their training.

All members are bound by the BACP Ethical Framework and a Professional Conduct Procedure.

Accredited register membership

British Association for Counselling & Psychotherapy

Accredited Register Scheme

The Accredited Register Scheme was set up in 2013 by the Department of Health (DoH) as a way to recognise organisations that hold voluntary registers which meet certain standards. These standards are set by the Professional Standards Authority (PSA).

This therapist has indicated that they belong to an Accredited Register.

British Association for Counselling & Psychotherapy

Other areas of counselling I deal with

Issues from childhood
Survivors of school bullying


£40.00 per session
Free initial online session

Concessions offered for

  • Low income
  • Keyworkers
  • OAPs
  • Students
  • Trainee counsellors
  • Unemployed

Additional information

£40.00 per 50 minute video session. However there are a few concessionary spaces available for those on low income that can be negotiated either beforehand or during the assessment session.

Cancellations: Please note that as a general rule, unless in exceptional circumstances, any session that's been booked requires 24 hours prior notice to cancel to avoid half the fee being payable for that session.

When I work

Monday to Friday 10 to 5pm.

Tuesday 7pm to 9pm

Torquay, Devon, TQ1

Type of session


Types of client

Young people
Older adults
Employee Assistance Programme

Key details

Wheelchair user access

Wheelchair user access

Wheelchair-accessible premises should have step-free access for wheelchair users and individuals who are unable to climb stairs. If a Counsellor's premises aren't step-free, they may offer alternative services such as telephone/web-based appointments, home visits, or meeting clients in different location, so you can choose the option that suits you best.

You can contact the Counsellor to discuss the options available.

Under the Equality Act 2010 service providers have a duty to make reasonable adjustments to ensure that individuals with disabilities can access their service. You can read more about reasonable adjustments to help you to access services on the CAB website.