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About me

Hi and welcome to you. Making the first step to find a counsellor therapist is not easy and takes courage, so hopefully I can go some way to reassure you by saying that I'm a fully qualified and BACP accredited counsellor with over 12 years experience. I have a compassionate, honest approach, providing a safe and confidential space for you to work through whatever it is that is troubling you. My practice is geographically based in the Lincombes, Torquay.


It is possible that we have come through the worst of the COVID pandemic, yet, still Torquay remains one of the most popular staycation destination and the West Country as a whole is pretty much constantly has a high COVID infection rate compared with many other parts of the UK. Therefore, I am still offering secure and confidential one-to-one video counselling in order to keep both you, myself and our respective friends and family as safe as possible from the virus. The video systems I use are Zoom, Skype, WhatsApp and Whereby.

So, how can counselling help? People come to counselling for all sorts of reasons, to talk in confidence about anything that is troubling them either from present life, from the past, or indeed worries about the future. At the moment, once again I believe partly as a result of people feeling worried about the pandemic and how it is effecting our lives in so many different ways, many people are coming to me for help with feeling anxious and depressed.

Often, our life and relationships can be affected by significant life events from our past that remain unresolved which have a tendency to come with us into the present, influencing how we read and react to others who are in our lives now. This  can then cause us confusion and emotional pain, knocking confidence, leaving us feeling depressed, full of anxiety and with low self esteem. Indeed a tangled and confusing knot of emotions. My aim is to provide you with some tools to alleviate those unhelpful tangled thoughts and feelings, while offering a safe space so that you can feel at ease to talk things through in confidence. You may be surprised how simply talking and exploring thoughts and feelings and feeling truly listened to helps you to see things more clearly, see a different perspective, giving you the opportunity to make the changes you choose to make to find a new inner strength and way forward.

the first appointment is an opportunity for you to discover how you feel about counselling with me; to see the way I work and for us to work together to discuss a best way forward for you. This session is without obligation and is for you to decide at the end of this session if you wish to book a series of appointments.

I work primarily with three complimentary humanistic approaches that I was originally trained in, ie Person-Centred, Existential and Gestalt. However, over the years I’ve added many other trainings to my bow through Continuing Professional Development. This means that I have an integrated approach that does not preach or direct; acknowledges that each one of us is unique and therefore treatment is taylored to your specific needs. I will work with you at your pace to support and encourage you to explore different ways of looking at things so that you can make the changes you choose to make to rediscover yourself.

What happens next? Why not get in touch to make a no-obligation first appointment which will give you the opportunity to meet me and ask any questions you may have and discuss the best way forward for you. At the end of this initial session, if you choose to have continuing sessions with me, we can then arrange future weekly times to suit.

You can contact me by email through this directory by using the link at the top of this page, or phone me on the above number. If you need to leave a message on voicemail, you can be confident that this is only accessible by me so your confidentiality will be secure. 

Alternatively, if you feel you would like more information before getting in touch, please click on the above link for my website.

As a member of the British Association for Counselling and Psychotherapy (BACP), I abide by their Ethical Framework and Guidelines for Good Practice, details of which can be found at www.bacp.co.uk.

Training, qualifications & experience

  • Acceptance and Commitment Therapy Essentials Certificate from the Association for Psychological Therapies (APT)
  • Neuroscience for Clinical Practice: Applying neuroscience for the treatment of trauma, anxiety and stress disorders
  • CPD. Internal Family Systems certificated course with Richard Schwartz & Frank Anderson. Online. 2018
  • CPD. Jung Today. Plenary lectures in London. November 2016
  • BACP Registered Accredited (2012-2020. current)
  • Mindfulness skills training, Sharpham Trust
  • Cruse Bereavement and Loss training
  • B.Sc. (Hons) Reflective Therapeutic Practice metanoia Institute, London. 2010
  • Foundation Degree in humanistic counselling: Person-Centred, Existential and Gestalt approaches. University of Greenwich. 2008
  • Certificate in Counselling Skills, London Gestalt Centre. 2006

My experience as a counsellor includes

  • Counselling for Surrey & Borders Primary Care Mental Health Trust
  • Providing a counselling service to parents and staff at a cluster of state schools in Hampshire as well as to parents of school age children in Guildford
  • affiliate counsellor for Winchester University Student Services
  • Counselling in private practice and the voluntary sector in Surrey and London before moving down to Devon eight years ago where I continue in private practice.

Member organisations

Registered / Accredited

Registered / Accredited

Being registered/accredited with a professional body means an individual must have achieved a substantial level of training and experience approved by their member organisation.


British Association for Counselling & Psychotherapy

BACP is one of the UK’s largest professional bodies for counselling and psychotherapy. Therapists registered with the Association fall into a number of different membership categories such as Individual Member, Registered Member MBACP and Registered Member MBACP (Accred), each standing for different levels of training and experience. MBACP (Accred) and MBACP (Snr Accred) members have achieved a substantial level of training and experience approved by the Association.

Registered members can be found on the BACP Register, which was the first register to achieve Accredited Voluntary Register status issued by the Professional Standards Authority. Individual Members will have completed an appropriate counselling and/or psychotherapy course and started to practise, but will not appear on the BACP Register until they've progressed to Registered Member MBACP status.

All members are bound by a Code of Ethics & Practice and a Complaints Procedure. Accredited by the Professional Standards Authority.

Accredited register membership

British Association for Counselling & Psychotherapy

Accredited Register Scheme

The Accredited Register Scheme was set up in 2013 by the Department of Health (DoH) as a way to recognise organisations that hold voluntary registers which meet certain standards. These standards are set by the Professional Standards Authority (PSA).

This therapist has indicated that they belong to an Accredited Register.

Other areas of counselling I deal with

Issues from childhood
Survivors of school bullying


£40.00 per session

Concessions offered for

  • Keyworkers
  • Low income
  • OAPs
  • Students
  • Trainee counsellors
  • Unemployed

Additional information

£40.00 per 50 minute video session. However there are a few concessionary spaces available for those on low income that can be negotiated either beforehand or during the assessment session.

Cancellations: Please note that as a general rule, unless in exceptional circumstances, any session that's been booked requires 24 hours prior notice to cancel to avoid half the fee being payable for that session.


Monday to Friday 10 to 5pm.

Tuesday 7pm to 9pm


Type of session


Types of client

Young people
Older adults
Employee Assistance Programme

Key details

Wheelchair user access

Wheelchair user access

Wheelchair-accessible premises should have step-free access for wheelchair users and individuals who are unable to climb stairs. If a counsellor's premises aren't step-free, they may offer alternative services such as telephone/web-based appointments, home visits, or meeting clients in different location, so you can choose the option that suits you best.

You can contact the counsellor to discuss the options available.

Under the Equality Act 2010 service providers have a duty to make reasonable adjustments to ensure that individuals with disabilities can access their service. You can read more about reasonable adjustments to help you to access services on the CAB website.


Jaquetta Trueman

Jaquetta Trueman