The Oaks Counselling Service

The Oaks Counselling Service



07580 502179

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07580 502179

About us

When we are experiencing problems or are in distress, it can be helpful to talk to somebody who can help you explore our thoughts, feelings and struggles in a confidential, supportive environment.
Counselling can help provide a fresh perspective on your life and circumstances, especially when problems feel overwhelming, or you feel stuck.

Who are we?

We are a local counselling charity offering professional counselling. We believe that each person is unique, and our counsellors seek to enable people to come to a place of permanent, positive change and freedom in their daily lives.

Where are the counselling appointments?

We offer sessions at various locations in the Poole and Bournemouth area. The venue will depend on  factors, such as convenience of travel and availability of counsellors. Our counselling venues are in BH6, BH7, BH9, BH14, BH15 and BH22.

Training, qualifications & experience

Our dedicated team of counsellors are either fully qualified or in the final stage of qualifying for a diploma or degree in counselling, and are  either accredited, or working  towards this status. They receive regular  supervision from a qualified supervisor.

As members of a professional body, either the ACC (Association of Christian Counsellors) or the BACP, they abide by the relevant Ethical Framework for Good Practice.

As an organisation, we are affiliated to the Association of Christian Counsellors, and are committed to providing a professional, confidential service.

Member organisations *

* We have verified that at least one professional at this organisation is registered with the relevant professional body.


The cost of the initial assessment is £15; for subsequent sessions, there is a charge of £35 for individuals or £40 for couples.

We will consider hardship cases. If the cost would prevent you coming for counselling, please complete the bursary application form ( see ) and return it to us before your first appointment. We would not wish that anyone be refused counselling for lack of money.

Further information

The best way to get in touch with us is through our website
Alternatively you can email us at, or call or text us on 07580 502179.
We pick up messages regularly, and will usually reply within 24 hours (longer at weekends).

We will ask you to tell us some further information about yourself and your situation via our confidential online form, which you can find at The information you give us allows us to match you with a suitable counsellor, who will then contact you to arrange an initial assessment.

The initial assessment helps to determine whether counselling is right for you. (Counselling may not be right at the present time, for example, if you are receiving help, or about to receive help, from another service.) The initial assessment is an exploratory session when you can meet the counsellor and explain and discuss your issues in more detail. At this stage there is no commitment either way to continue with counselling.

Once counselling starts you will normally see your counsellor either weekly or fortnightly for sessions of around one hour.

Maps & Directions

Poole, BH14
Bournemouth, BH6

Type of session

Online counselling: No
Telephone counselling: No
Face to face counselling: Yes

Practical details

Sign language: No
Other languages: None

Types of client

Young people
Older adults
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