Pia Hansen, Registered MBACP

Pia Hansen,  Registered MBACP

9 Ramsey Court
122 Church Street

07907 546 558

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9 Ramsey Court
122 Church Street

07907 546 558

About me

Hello - my name is Pia.
I'm a counsellor/therapist in private practice in central Croydon. I have worked as a counsellor since 2010 and work with adults of all ages. I welcome and have experience in working with people from all backgrounds and cultures. I'm a full member of the British Association of Counselling and Psychotherapy (BACP) and abide by the Code of Ethical Conduct and Practice. I'm a member of BACP's Accredited Register.

I offer face-to-face, online or telephone counselling to suit your needs.

My background
I was born in Denmark but have lived in the UK for over 35 years.
Before qualifying as a counsellor I have a background of working within large corporate settings across a number of sectors such as Customer Service, Team & Project Management and Service Delivery. I have also worked within the City of London.

How Counselling can help
You may be worried about something in our life. You may have tried for a long time to cope on your own with what is going on. You may be feeling any of the following:

- feel worried all or most of the time
- feel stressed and unable to relax
- feel anxious and overwhelmed
- low or depressed
- you might be experiencing panic attacks
- you might have relationship issues
- family issues
- issues with a specific family member
- you might be going through a big change in your life
- you might have had a bereavement or suffered other loss

Etc, etc - The list is long. Any of the above or any other difficulties that you are struggling with are likely to have an impact on your thoughts, feelings and beliefs about yourself and your world. This is often not helpful and your thoughts might feel as if they are going around in circles.

You might have tried talking to your partner, your friends or family but it has not worked or might not have been possible in the first place.

Making the decision to talk to an experienced and qualified counsellor can help and will begin to give you a different understanding of yourself, your situation and even your life as a whole. A counsellor is not directly involved in your life so that can also make it easier to talk about difficult things.

How I work
I work in a non-judgmental and open-minded way and aim to provide a safe and confidential space for you to talk about what is going on.

My approach is practical and I make use of a combination of ideas, techniques and theoretical approaches from different models. I adapt my way of working to each client and to fit the needs of the client. I work in a conversational, relational way.

Often beginning to talk about what is worrying or concerning you is one of the best ways towards finding a solution and a way forward.

I will listen to what you say and use my training and experience to ask questions to enable you to gain a broader understanding and perspective of yourself and what is concerning you. In many ways having counselling can be a way to really get to know yourself in a way you didn't before.

I work either short term or long term depending on what is needed.

What will happen if you contact me?
If you send me an email then I will reply as soon as possible - and at the latest within 24 hours.

In my response to you I will suggest that we have a brief phone call so that I can understand a bit more about why you are seeking counselling and also to discuss if you would like to come for an initial session. This call will be brief and will last approximately 15 minutes.

If you decide to come for an initial session I will also provide clear directions so that you don't have to worry about finding me.

If you contact me by phone then we will talk there and then. If I'm unable to answer your call then please leave a short message with your details and a number to call you back on and I will do so as soon as I can.

You are also welcome to contact me by text message if you prefer and as with email contact I will suggest that we then have a brief telephone call to follow up.

What happens in an initial session?
It is an opportunity to meet and for you to get a sense of how it feels to be in my company and if you feel that you can work with me.

You will talk in more detail about what is going on and what it is that has caused you to seek counselling.

As part of this first session we will also agree if you would like to go ahead and have more sessions with me. If it feels too difficult to decide on the day then you are also welcome to take a few days to think it over before deciding.

If we do decide to work together then we will also decide on the day and time of the week when we will meet. Sessions will take place in the same slot each week, generally speaking.

What to expect if we work together?
As described above but we will also regularly review how it is going and how you are experiencing the sessions. The relationship between the counsellor and the client is an important one and it will grow and develop as part of the sessions.

My Location
I'm located in central Croydon within easy reach of both East and West Croydon stations. It is near three tram stops and several bus routes also serve the location.

If you drive there is also a choice of car parks nearby.

Being based in central Croydon I can be reached easily from several surrounding areas such as Carshalton, Wallington, South Croydon, Purley, Selsdon and Sanderstead, Thornton Heath, Wimbledon, Beckenham, Elmers End and Addington and others.

Anything else?
It might feel daunting to be thinking about contacting a counsellor but it is often the first step in beginning to feel better. Try it and see if counselling is for you.

I look forward to hearing from you.

Best Wishes

Training, qualifications & experience

Integrative Training & Qualifications

  • Post Graduate Diploma in Psychosynthesis Counselling from the University of East London.
  • Graduate Certificate in Psychosynthesis Foundation from the University of East London.
  • Certificate in Integrative Couple Counselling


  • Full member of the British Association for Counsellors & Psychotherapists (BACP)
  • Member of BACP Accredited Register


  • I work with clients in private practice in Central Croydon
  • West London Centre for Counselling – From January 2010 to June 2014. Clients from diverse backgrounds and a wide range of age groups for 12 sessions.
  • Psychosynthesis & Education Trust – I was in placement here during my training and saw clients long term.

CPD (Continuous Professional Development)
I undertake ongoing professional and personal development in many forms and regularly attend lectures and structured training and development.

In line with BACP Code of Ethical Conduct and Practice I attend regular supervision.

Member organisations


Accredited register membership


£45 per session in Croydon

The initial session is 60 minutes all other sessions are of 50 minute duration.

I can accept payment in cash or by cheque. Online bank transfer is also possible and many client find this very convenient.

A cancellation policy is in place which I will explain in the first session.

Maps & Directions

Croydon, CR0 1RF

Type of session

Online counselling: Yes
Telephone counselling: Yes
Face to face counselling: Yes

Practical details

Sign language: No
Other languages: Danish


Monday - Friday daytime and evening slots available Some Saturday slots also available

Types of client

Older adults
Employee Assistance Programme
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