Lisa Mass MBACP (Snr. Accred)

Lisa Mass MBACP (Snr. Accred)

Marlow Road
Bourne End

0777 300 78 94

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Marlow Road
Bourne End

0777 300 78 94

About me

When you have a difficult situation or feel your life is not going in the right way, counselling can help you to find a way forward.

You may be feeling stressed, anxious, confused, angry, low or sad. You may be worried about your future or about your children.

It can really help to talk to a qualified and experienced counsellor.

I am a BACP Senior Accredited Counsellor and have specialised in supporting adults, children and families in a variety of settings, for twenty five years.

I am able to help you explore your situation and find ways to make changes or develop coping strategies for situations that cannot be altered.

I see adults who are affected by a range of issues including low moods, relationship problems, cancer and other illnesses, bereavement, trauma, workplace problems and parenting issues.

I see children and young people who are affected by divorce and separation, blended families, illness, bereavement, accidents, anxiety, anger, school problems, friendships & self-esteem issues.

I work in a flexible way, seeing some clients at my home practice in Bourne End. I often see children and families in the familiar environment of their home or school so that it feels less formal. In cases of serious illness, some clients may be unable to travel and need to be seen in their own home, or in hospital.

I provide training, supervision and consultancy for education, health, social care and counselling professionals. I am a recognised OCN training provider and deliver accredited courses on counselling related issues, such as Cancer Counselling, Working with Families, Counselling Skills & Counselling Supervision. I also deliver training on a range of other subjects including Loss & Bereavement, Anger Management & Self-Esteem.

I am an experienced bereavement counsellor and worked for a Berkshire charity for many years, providing individual and group support for bereaved children and families. I went on to set up a 'life-threatening illness' support service and worked as a Macmillan Professional, supporting hundreds of families affected by  cancer and other serious illnesses.

I continue to support those who are undergoing treatment for cancer and those who find life difficult once their treatment is over, as well as family members who may be affected by a loved-one's illness.

I have established counselling services in a number of state and independent schools and have extensive experience of supporting children and young people with a range of problems.

Which areas of counselling do I cover?

Children / Teenagers / Family Issues

Sometimes children suffer with anxiety, lack of confidence or low self-esteem. There may not be an obvious reason for this. They may be  fearful about going to school, being separated from their parents or have friendship difficulties.

They may have difficulty sleeping, under or over eat, or self-harm.

It can be devastating for children and teenagers when they are affected by significant life-changes, such as the break up of parents' relationship, their own serious illness or that of someone close to them, the death of a loved-one, or becoming part of a blended family.

They may think they are to blame for what has happened, find it hard to talk to those closest to them and try to protect the people they love from how they are feeling.


You may have concerns about your children and be unsure how best to support them. If someone in the family is diagnosed with a serious illness, or your relationship is breaking up, you may be uncertain about whether to tell the children, how much information to give them and how to explain things in an age-appropriate way. You may be struggling with your own emotions and find it hard to cope with their feelings or changes to behaviour.

It can be stressful for you if your child appears to be over-anxious, gets easily upset, refuses to go to school or is  finding it difficult to cope in other ways.

You may be finding it hard to cope with other aspects of your children's behaviour.

You may be in a new relationship and have concerns about blending your families.


The bereavement of someone close to you whether sudden or expected can be devastating.

If you or someone close to you becomes seriously ill it can be very hard to adjust to the changes that follow. There may be the shock of the diagnosis, the treatment process, the physical, emotional & practical changes, re-adjusting to life post-illness or in some cases, coping with worst case scenarios.

If your relationship is not working well or has ended you may want help in improving your current relationship or forming more positive ones in the future.

There may be other things troubling you; your life might not be going the way you had hoped, you may lack confidence, feel depressed, have anger issues, problems at work, or lack a sense of direction. There may be issues from your past that still trouble you or affect your life now.

How can counselling help?

At times of difficulty, counselling can be very effective in helping people of all ages to cope with difficulties in their lives.

Whilst support from family and friends can be invaluable, sometimes it can help to talk to someone who is not involved in your life, in confidence, about how you are feeling and the difficulties you are experiencing.

I am able to listen in a different way, and help you to find the coping strategies and solutions that feel right for you, in order to deal with your situation, and move forward with your life.

Sometimes individual support is helpful. There are other times when a family approach may be more beneficial.

If you are considering whether to have counselling, or searching for the right counsellor for you, you are welcome to contact me to discuss whether I might be the right person to help you and / or your child / family

Training, qualifications & experience

Qualifications/Professional Membership:

  • BACP Senior Accredited Counsellor Membership Number 512561
  • Diploma in Counselling
  • Diploma in Post-traumatic Stress Disorder Counselling
  • Supervision of Counselling & Therapy

Member organisations

Registered / Accredited


Accredited register membership

Other areas of counselling I deal with

Life threatening illness
Long-term illness and health conditions
School Related Difficulties


My Practice

I see clients at my home practice in Bourne End.
Children can be seen at their home or school (subject to school's permission). In some circumstances it is possible for adults to be seen at their home or in hospital.

Home, school & hospital visits

Children and young people often feel more comfortable being seen in the familiar surroundings of their home or school. Many schools are happy to accommodate appointments during the school day. Appointments can be arranged to suit the school timetable. 
It may also be possible for adults to be seen in their own home or in hospital. Please contact me if you would like to discuss this possibility.


1 hour session in Bourne End £55.00
1 hour session at your home/child's school from £70.00*

     * depending on distance

Further information

I can offer the following support:

Individual counselling for adults

Individual counselling for children & young people

A family approach

Advice and guidance for parents and carers

Working in tandem with home and school

Please contact me to discuss what would be most helpful for you and/or your family.

Counselling sessions can take place at:
my home practice in Bourne End (there is free parking).

Sessions may also take place at client's school, home or hospital.

Maps & Directions

Bourne End, SL8

Type of session

Online counselling: No
Telephone counselling: No
Face to face counselling: Yes

Practical details

Sign language: No
Other languages: None

Types of client

Young people
Older adults
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