Laura Francis

Laura Francis

The Centre
1 Pell Street

07974001559 / 07974001559

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The Centre
1 Pell Street

07974001559 / 07974001559

About me

Hello! I am a BACP Accredited Counsellor/Psychotherapist who trained in the Integrative approach to counselling.  This means that I do not just use one type of counselling approach with my clients.  I am trained to use the different or the most effective elements from each type of therapy, in order to get the best results for each individual. I mainly use CBT to help clients make sense of what they are experiencing and to help them regain control in their lives.

I very much believe that everyone has a voice and deserves to be heard, but fully understand that this is not always possible.  We have busy lives and have different hats that we need to wear on a daily basis.  Finding time for self-care can be almost impossible, as well as for some, regarding it as being selfish.  We have to put the needs of so many other people before our own sometimes, that we can feel quite overwhelmed and invisible.  But I believe it is absolutely fine to ask the question "So what about me?" It is necessary not selfish.

I am caring and sensitive to the needs of my clients and adopt a professional but friendly manner.

I have worked as a counsellor within a GP setting for twelve years, seeing up to 18 clients a week.   I have a vast amount of experience in all sorts of areas, any issue a patient or doctor would think suitable to refer for counselling. 

These include work-related stress, relationship issues, childhood abuse, bereavement, bullying, trauma, PTSD and eating disorders.  Any of these problems can contribute to us feeling anxious or depressed and it can be difficult enough to pin-point the cause, let alone feel safe enough to share our fears or feelings with somebody else.  Who do we choose to speak to?  We all feel that everyone else has enough to deal with, without the added burden of our stuff as well 

I offer a safe, friendly and relaxed setting in which to offload, restore peace of mind and to strengthen coping mechanisms.

My Approach

    The following information basically means that I am fully trained in a number of counselling theories.  This allows me to offer the right approach to each client on an individual basis.  I use whatever techniques are most beneficial to you, in order for you to achieve the best results, not a one size fits all approach.

    Being an Integrative counsellor allows me to choose what therapy is most suitable for my client.  I find that the three main theories of counselling I use are Person-Centred Therapy, Cognitive Behavioural Therapy (CBT) and Transactional Analysis.

Person-Centred Therapy allows me to build a counselling relationship with my clients based on trust, honesty and acceptance.  Through this relationship the client can explore their present day issues and find ways of moving forward to a more positive future.  They can now see themselves as a person with the power and freedom to change.

Cognitive Behavioural Therapy (CBT) combines thoughts and behaviours and is a solution focussed approach.  Clients learn where their thinking comes from and realise that thoughts are not facts and as a consequence can be changed.  This  then allows them to be more in control of their minds and consequent behaviours.

Transactional Analysis(TA) believes that our thinking is made up of three ego states and that we sometimes operate rather more in one than another, often to our detriment.  Through the use of TA we can improve our self-esteem, become more assertive and feel less invisible.

Training, qualifications & experience

I hold a Level 7 Diploma in Integrative Counselling. I am an accredited member of the BACP (British Association for Counsellors and Psychotherapists). I also have a BA. Hons degree and a PGCE which I originally gained to become a primary school teacher.

I have  extensive experience working as a counsellor in a surgery setting. I also have experience of couple and family counselling.

I have worked as a staff counsellor for the NHS Trust and also for CISS, Cancer Information and Support Services.

Member organisations


Accredited register membership


Individuals £35
Couples £50

Maps & Directions

Swansea, SA1 3ES

Type of session

Online counselling: No
Telephone counselling: Yes
Face to face counselling: Yes

Practical details

Sign language: No
Other languages: None


Flexible times day and evening

Types of client

Older adults
Employee Assistance Programme
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