Jenny Yates • MBACPBA (Hons) Person-Centred Counselling & Psychotherapy

Jenny Yates • MBACP • BA (Hons) Person-Centred Counselling & Psychotherapy

Lifeways Complementary Health Centre
30 Albany Road
CV37 6PG

Spring Clinic
4B Regent Street
Leamington Spa
CV32 5HW

01789 730263 / 07886 082333

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Lifeways Complementary Health Centre
30 Albany Road
CV37 6PG

Spring Clinic
4B Regent Street
Leamington Spa
CV32 5HW

01789 730263 / 07886 082333

About me

Hello, my name is Jenny and I guess you're considering counselling and whether it is for you. Life can be really tough at times and there are many reasons why you may be thinking about coming to see a counsellor.

It can be such a daunting prospect and be so hard to make that first step. But now you're here, why not call me for a chat today...

My counselling approach

I understand that life is often complex, yet it's different for each of us. So, my counselling approach is flexible to help you with the challenges that you are facing. I don't believe I am an expert in your life, in fact, I believe you are.

In our counselling sessions, I won't be telling you what to do. Instead, I'll listen and offer a safe, confidential space in which you can explore your difficulties at your pace.

I'll respect you and I'll try to understand how things are for you without making a judgement.

My job is to help you in finding your own way forward which is much more likely to stick with you long-term.

This encourages you to understand yourself more fully and builds insight. We can work together to improve your life and well-being.

Client testimonials

Some of my clients have been kind enough to share about how they found their counselling.

  • "I am seeing in colour again, thank you"
  • "Somehow, being listened to by you has helped me to understand myself so much more, I am really grateful for that"
  • "Life is not perfect and I'm not sure it ever will be, but I feel so much less down nowadays. Thanks so much for supporting me"
  • "I could tell that you got me and that was a lifeline"

You can find more information about my counselling practice from my website link.

I am able to offer short-term or long-term therapy depending on your needs. I have availability of daytime, evenings and limited weekend sessions.

Sessions are available in Leamington Spa, Warwick and Stratford-Upon-Avon with on-street parking outside. My session fee is £40-£50 on a sliding scale.

Training, qualifications & experience

Training/Continuing professional development (CPD)

To continually develop my practice experience and qualifications, I regularly attend CPD and training events. Examples of these can be found on my website.


  • BA (Hons) Degree in Person-Centred Counselling & Psychotherapy – University of Warwick (BACP Accredited Course)
  • Foundation Degree Person-Centred Counselling & Psychotherapy – University of Warwick (BACP Accredited Course)
  • ABC Level 2 Award in Counselling Skills – Warwickshire College

Counselling experience

People have come to me with a variety of different problems:

stress • anxiety • depression • bereavement • loss • family & relationship issues • panic attacks • domestic violence • abuse (physical, emotional & sexual) • trauma • addiction • sexuality • improving confidence • self-esteem

As a counselling practitioner, I've worked with people of all ages and backgrounds. Each of my previous clients has seen improvements and changes in their lives. They have all been a privilege for me to work with.

In addition to my private practice, I work as a counsellor at the Shakespeare Hospice in Stratford-Upon-Avon, counselling pre and post bereavement clients.

Previously, I worked as a psychotherapist at a charity counselling service in Birmingham.

I'm a registered member of the BACP (British Association for Counselling & Psychotherapy).

Member organisations


Accredited register membership

Other areas of counselling I deal with

I have been professionally trained to work with creative approaches. If you are interested and would like to know more, please feel free to ask me about this when you contact me.

Photos & videos

  • Counselling Warwickshire Video
  • Counselling Warwickshire Logo


Free of charge phone consultation

You can contact me by phone or email to talk about how counselling can help you.

This provides you with a chance to find out about me and how I work.

Following this, if you think we can work together, we can arrange a first session (50 minutes).

Sessional fees

My session fee is £40-£50 on a sliding scale. For counsellors in training and students, reduced rates may be possible.

During our opening session, we can talk about how therapy may progress, so you have an idea about the potential charges.

Cash payment at the end of each session or direct bank payment 24 hours prior to each session.


If for any reason you have to cancel a session, then I will only ask for the full fee if less than 24 hours notice is provided.

If you provide more than 24 hours notice, there will be no charge.

Further information

Professional & ethical accountability

As a member of BACP, I adhere to the BACP Ethical Framework and am subject to their disciplinary process in the case of a complaint.

I attend regular supervision to ensure my practice is effective and I am fully insured with my own Professional Indemnity Insurance.

Annual leave & breaks

To promote my self-care, I usually take a fortnight break in the summer and potentially at some other point in the year.

Occasionally, I may have to miss a session to attend training courses/ongoing CPD. I will attempt to give you several weeks’ notice when a break is due and keep these to a minimum.

Maps & Directions

Stratford-upon-Avon, CV37 6PG
Leamington Spa, CV32 5HW

Type of session

Online counselling: No
Telephone counselling: No
Face to face counselling: Yes

Practical details

Sign language: Unspecified
Other languages: None


I will attempt to be as flexible as I can depending on your circumstances. As a guide, the following times are available: Tues 3pm - 8pm Wed 3pm - 8pm Fri 12pm - 7pm Sat 9am - 12pm

Types of client

Young people
Older adults
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