Fiona Richards-Buckle

Fiona Richards-Buckle


07810 431846

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07810 431846

About me

Counselling, Therapy & Social Work Solutions (South Wales)

i am offering a safe, affordable, warm, healing, compassionate and non-judgemental therapy and counselling space in a peaceful garden setting with parking in the Uplands area of Swansea. Here adults, children and adolescents, including individuals with special needs or disabilities, are supported to express their feelings and to work towards and achieve their life choices & goals.

  • Free nearby parking in the Uplands area or at a mutually agreed location, taking into account Special Needs and Client Wishes
  • Free initial face to face or phone consultation
  • Affordable fees, with reductions where clients are experiencing hardship;
  • Short (1 to 3 sessions) or longer term therapy/counselling
  • Private or referred clients
  • Fully Insured therapist
  • Registered Counsellor/Therapist with the British Association of Counsellors and Psychotherapists (BACP) (My membership is for 1) Adults & 2) Children and Young People)
  • Registered Social Worker with the Care Council for Wales

My counselling approach can be short-term (1 to 3 sessions e.g. using solution-focused brief therapy) or longer term, depending on the wishes, feelings and goals identified by the client and on what approach she/he feels would work best for her/him.

My approach usually includes combining person-centred humanistic counselling & counselling skills with elements of solution-focused brief therapy, transactional analysis, cognitive behavioural therapy, attachment theory, theraplay and/or a needs led approach, chosen collaboratively in discussion with the client & according to her/his wishes, feelings & needs. I have experience of working with families using a systemic family therapy approach, building on the strengths of individual members to consider what is already working and "...times when the problem could have happened but did not...".

In addition to applying counselling skills through therapeutic conversations, I have a wide range of counselling “tools” to “fit” with client needs and different developmental stages’ including picture “strength” cards, stones, candles, guided visualisation, paper tools, stress, anger management and relaxation techniques and strategies for building confidence, improving self- care and increasing safe, regulated behaviours. I am also a singer-songwriter and musician and am happy to incorporate music into therapeutic sessions, dependent upon the wishes and feelings of my clients.

Reflective practice & Continuous personal & professional Development

As a registered BACP therapist I participate in continuous professional development, regular supervision & reflective practice. Counselling sessions are reviewed & evaluated to make sure they are helpful to my clients - please scroll down to read about my evaluation & positive testimonials. For my own healing & development I have participated in bereavement counselling, post traumatic stress counselling, person centred counselling and integrative counselling and monthly life coaching. I was an active member of a Jungian dream course and group in Sydney, Australia where focus was upon our supporting members of the group to understand and integrate the messages from our unconscious mind.  I am a long term member of a therapist peer support group where I work on my own goals for personal development and emotional wellbeing. My own self care includes aerobic exercise, yoga, expressing feelings as a singer songwriter & musician & spending time with family, friends & pets. I have personal as well as professional experience of fostering, adoption and needs arising from disability.

Training, qualifications & experience

I have completed a British Association of Counsellors and Psychotherapists (BACP) accredited course and I am a qualified Humanistic Integrative Counsellor (FdA Counselling) and a registered member of the BACP (British Association of Counsellors and Psychotherapists) with membership for the areas of counselling of Adults and Children and Young People); I abide by BACP standards & ethics.

I am also a  qualified Social Worker (CQSW & Dip Social Work) registered with the Care Council for Wales and I can apply knowledge and experience from this area of work, where appropriate, to the benefit of my clients.

I hold the post qualifying regulation of care services award (RCSA), having worked for five years as an Inspector of Care and Social Services for vulnerable adults and children.

I have a Level 5 Leadership and Management Award (Chartered Managers Institute), a certificate for Level 3 Training Skills and Practice (Chartered Institute of Environmental Health) and an Introductory Theraplay Certificate with experience of integrating the techniques of theraplay for building and strengthening attachment between children & parents/carers  into my practice.

Experience & Background:

Through my Counsellor role & previous qualified social worker jobs as a Child & Family worker for NCH Action for Children, Senior Child & Family Social Worker, Senior Social Worker & Inspector for Children’s & Vulnerable Adults Care & Social Services I have over 17 years experience of applying counselling skills & working therapeutically with traumatized & vulnerable adults, adolescents, children & families. This has included working in a mental health setting along the lines of systemic family therapy & in a project responding to needs arising from drug & alcohol dependency.

My experience includes working with individuals who have issues arising from relationship, anxiety, depression, mental illness, stress, addictions, fears, anger management or from historic life events such as sexual abuse & other traumas, bereavement, separation, fostering & adoption.

I have delivered training within local government on the Looked After Children’s System, Direct Work With Children, Messages from Research ("What Works", Department of Health,2002), & Solution Focused Brief Therapy; Within national government I have delivered training on the Fostering Regulations and National Minimum Standards & the Special Educational Needs Code of Practice in the context of Disability Discrimination & legislation.  Assessed presentations: "Evaluation of a Care Setting”; “Adoption, a personal perspective” (2012):Bereavement (2013);

Training & Qualifications Summary:

University of Essex BA (Hons) 2:1 Art History & Theory

South Glamorgan Institute Certificate of Qualification in Social Work
of Higher Education

University of Wales Institute Cardiff  2007 Regulation of Care Services Award

University of Trinity St David’s Coleg Sir Gar, Carmartheshire 2011 Introducing Counselling Skills (30 day Intermediate award)

University of Trinity St David’s 2011 to 2014) – Foundation Degree in Counselling with "Fitness to Practice" obtained [ BACP Validated course])

Gower College, Swansea 2011: Training Skills and Practice CIEH level 3; Level 5 Leadership and Management Award (Chartered Managers Institute)

Family Futures Adoption Consortium, London: 1 week assessed Introductory Theraplay, June 2011

Professional Registrations:

Registered Social Worker, Care Council for Wales, W/2001355

Registered Counsellor, British Association of Counsellors & Psychotherapists, 116635


South Glamorgan Institute of Higher Education, Cyncoed Centre, CQSW training: Encompassed 2 four month full time placements plus academic study including Child Care & Mental Health Law; Social Work intervention; Social Problems & Social Policy & Social Structure. 2nd Year: Permanency Planning in Child care; Mental Disorder

CQSW Work Experience:
The Children's Society 'Project 21' Substance Misuse Project to help people under 25 whose pre-occupation with drugs was causing life & social problems. Work included motivational counselling, providing factual drugs information to families of drug users as appropriate & liaison with other agencies including Swansea Drugs Project, STEPS Port Talbot & W. Glamorgan Council for Drug & Alcohol Advice

West Glamorgan Social Services, Cefn Coed Psychiatric Hospital Social Work Department. Worked with clients on acute admission ward & in the community. Methods of working included family therapy, with consent of family, with 'live consultation' from practice teacher working in the room.

In-service training has included:
Supervision; H.I.V. Aids; Child Protection Conferences; Child Protection; Responding to disclosure of child sexual abuse, working with the perpetrator, victims perspective; Direct work with Children; Domestic Violence; The Children Act, Working in Partnership; Working with the angry child (Vera Fahlberg); Looked After Children System; Solution Focused Brief Therapy; Computer e-mail & exchange course; Initial & Core Assessment Training for child protection/children "in need"; Welsh Assembly Performance Management training; National Occupational Standards training, Inspectors of Care Standards, 2002. Police & Criminal Evidence Act (2004); Diversity; I.T. training, “Power point” & Tables; Compliance and Enforcement, the proportionate approach; Responding to Complaints; Protection of Information (Data Protection & Freedom of Information legislation); Counselling Children & Young People; Counselling Victims of Sexual Abuse;

Additional training/personal development:

20 week counselling skills part-time course & Two 4-day counselling skills/self-awareness workshops - courses included use of Egan's 3- stage model, closed circuit T.V; Sign Language for the Deaf (beginners course); 12 day workshops looking at loss & self healing; Advanced Solution Focused Brief Therapy; Working with children with Attachment Disorders (Adoption UK course). Welsh Psychotherapy Partnership Becoming Your True Self – Resolving Traumatic Entanglements; Mindfulness Meditation; Responding to Sleeplessness; The 3 Principles;

Member organisations


Accredited register membership


I offer a no charge Initial Phone Consultation

55 minute Counselling Session - £40

A limited number of reduced rates are available where clients are on benefits - please ask about this

Further information

Evaluation/effectiveness of counselling & how I can help you to achieve your goals: I evaluate my service using scaling questions and/or Core 10 (a form with 10 questions to explore where the client is feeling at the start and/or end of counselling) and/or Core end of counselling questionnaire.

I have often received positive feedback from clients & referring professionals. Some people participating in counselling have made the changes they wish to make in their lives after 1 to 3 sessions only, whilst others may take longer before they feel they have achieved their goals. A simple “...on a scale of 1 to 10…” question with clients during the first session helps her/him to see where the client is in relation to their goal/s. This can be reviewed at the start & end of each session & at later sessions to show progress made.

Example of Scaling Progress Made:

One adult client who self evaluated her progress on a scale of 1-10, (when 1 was “hopeless & helpless” and 10 was hopeful & confident”)…assessed at her first review that she had moved from a 2 to a 6, then from a 6 to an 8 at her second & final review.


“...Counselling is going good. It has helped me to be more confident and to talk about stuff I could not talk about before. I used to keep it all up inside & now I can tell people how I feel…” A, age 15

“… the time I have had with Fiona has helped me to see things more clearly and given me self confidence—I have started a university course...I want to say thank you for how far you have brought me forward from where I was. Out of all the meetings I have attended over the years, today was the first meeting I did not cry in. Now that is an achievement for me!...I now realise I feel more confident with a sense of relief, my shoulders feel lighter… B, adult carer

“… this is the best referral I have ever made…”  Fostering Support Social Worker

“...I have found the counselling sessions really positive..."C, adult client…”

Maps & Directions

Swansea, SA1

Type of session

Online counselling: No
Telephone counselling: No
Face to face counselling: Yes

Practical details

Sign language: No
Other languages: None


Availability: Week day appointments arranged via telephone call, text or e mail

Types of client

Young people
Older adults
Employee Assistance Programme
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