Carmela Mastroianni Dip.Couns MBACP (Accredited Register)

Carmela Mastroianni Dip.Couns MBACP (Accredited Register)

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RM11 3RW

07722 456 138

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Link Way
RM11 3RW

07722 456 138

About me

Do you feel anxious, depressed or are experiencing relationship issues?

I am an experienced counsellor providing affordable counselling services in Hornchurch

I provide 1 to 1 sessions as well as couples counselling to help you find a way forward through issues including:-
depression, anxiety, stress, trauma, relationship problems, along with many other emotional difficulties.

Sometimes life events can overwhelm us and we can feel stuck and unable to find a way forward. At other times we just need someone who will really listen to us and treat us with respect. At these times talking to a professional can be helpful. It takes great courage to ask for help. The therapeutic relationship is different from other relationships because it is all about you, the client. I am pleased that you are considering whether counselling could help you. It is vital that a trusting relationship is built up which is supported and non-judgemental.

My clients range from late teens to those who have retired.

I am experienced at helping clients through a variety of issues, including:-

  • grief
  • depression
  • anxiety
  • OCD
  • panic attacks
  • low self esteem
  • mid life counselling
  • relationship counselling
  • IBS
  • stress
  • anger
  • unresolved childhood issues
  • sexual abuse
  • couples counselling
  • and many more

in addition I provide holistic therapies including Hopi Ear Candling and Reiki

Pllease feel free to call me for a free 20 minute consultation so that we can discuss your goals and you can decide if you're happy to take things further.

Training, qualifications & experience

I am a fully qualified counsellor

Qualification's Achieved:
Diploma Level 4 in Therapeutic Counselling
Level 3 Certificate in Counselling
Level 2 Certificate in Counselling
NLP Certificate
EFT Practitioner
Diploma Hopi Ear Candling

Other certificates obtained include
Bereavement, Addiction & Attachment

As a qualified therapist I am always enhancing my training and am currently in my final months to become a qualified hypnotherapist

I am also a volunteer counsellor at Mind Thurrock and have previously volunteered as a bereavement counsellor at Saint Francis Hospice in Havering-at-Bower, KCA (alcohol addiction) In Barking, Essex and West Hatch School in Chigwell

Member organisations


Accredited register membership


I offer a FREE 20 minute telephone consultation


1 to 1 sessions
£45 per 50-Minute session*

* PLEASE NOTE: an additional charge of £5 will apply for all weekend appointments and those booked outside of normal working times

*Discounts are available for bookings of 6 sessions or more
( must be pre-paid)

Couples Counselling
£90 per 90-Minute Session* recommended for initial session
£60 per 60-Minute Session*

Payments, Discounts & Concessions

*Payments are payable weekly in advance and can be made by bank transfer or Paypal

Discounts are available for bookings of 6 sessions or more
( must be pre-paid)

Concessions - I offer reduced rates for counselling students and those on a low income - please contact me for details

Cancellation Policy:
48 hours notice is required to change or cancel your appointment. If less than 48 hours is given a full session fee will apply

Code of Ethics

I subscribe to the BACP Code of Ethics. My aim is to provide a confidential, non-judgemental and supportive space


Further information

I am a member of BACP (British Association of Counselling & Psychotherapy) and abide by their code of conduct and ethics.

Please email me on
or telephone 07722 456 138

If I am not available, please leave a message and I will contact you as soon as I'm able to

Maps & Directions

Hornchurch, RM11 3RW

Type of session

Online counselling: No
Telephone counselling: Yes
Face to face counselling: Yes

Practical details

Sign language: No
Other languages: None


Monday - Thursday 9am - 9pm* Friday 2pm - 5pm* Saturday by arrangement* * Other times by arrangement

Types of client

Young people
Older adults
Employee Assistance Programme
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