Enabling Cookies

If you have entered the correct username number and password but are still unable to log in, the most likely reason is that you need to enable cookies in your browser.

Please find your browser in the list below and follow the instructions to enable cookies:

Mozilla Firefox

1. Click the 'Tools' tab at the very top of the browser
2. Select 'Options' from the list
3. Select the 'Privacy' icon
4. Under the 'Cookies' heading, tick the box that says 'Allow sites to set cookies'
5. Click 'OK' at the bottom
6. Refresh your page

Internet Explorer 6.0

1. Click on the 'Tools' tab at the very top of the browser
2. Select 'Internet Options' from the list
3. Click on the 'Privacy' tab
4. Under the 'Setting' heading, click the 'Default' button
5. Click 'OK' at the bottom to save changes
6. Refresh your page

Microsoft Internet Explorer 5

1. Click on the 'Tools' tab at the very top of the browser
2. Select 'Internet Options' from the list
3. Click on the 'Security' tab
4. Click the 'Custom Leve' button
5. Scroll down to the 'Cookies' section
6. Set 'Allow cookies that are stored on your computer' to 'Enable'
7. Set 'Allow per-session cookies' to 'Enable'
8. Click 'OK' to save changes
9. Refresh your page

Safari

1. Click on the 'Safari' tab at the top of the browser
2. Select 'Preferences' from the list
3. Select the 'Security' icon
4. Next to the the heading 'Accept Cookies', tick the 'Always' option
5. Refresh your page